Summary of Qualifications
Detail-oriented team player with a strong work ethic, exceptional written and verbal communication skills, and a proven ability to work well under pressure to meet deadlines and goals. Proficient in Microsoft Office Suite, Wordpress, Photoshop, and dental practice management software.
Freelance Writer & Editor 1995-Present
Freelance writer for over 20 years, with experience in business, magazine, and fiction writing. Author of numerous articles in local publications and short stories & poetry featured in online publications.
Business Writing: Developer, writer, editor and designer of a wide range of business materials, including: brochures, newsletters, website copy, SEO, advertising, marketing materials, and business correspondence.
Editing: Experienced in copyediting, content editing, and proofreading.
Shadyside Smiles January 2011 –April 2014 Pittsburgh, PA
Responsible for administrative support of busy private general dental practice.
Greeting/check-in of patients
Collection of co-pays and payments
Answering multi-line phone calls
Checking messages and emails
Creation and processing of dental claims
Treatment planning--emailing treatment plan estimates to patients in a timely manner
Maintaining paperless patient charts (scanning treatment reports, x-rays, etc.)
Practice marketing and social media
Updating and maintaining website
Hermanowski Wholesale August 2005 – December 2010 Pittsburgh, PA
Responsible for overseeing operation of retail/wholesale variety store.
Receipt, preparation and delivery of customer orders
Editing, proofreading and design of advertising materials
Social media, website management, copywriting and marketing
Susquehanna International Group/Heights Capital Management
January 2000 –July 2005 San Francisco, CA
Responsible for overseeing operation of mid-sized investment company.
writing and proofreading of website content
purchasing of office supplies and equipment
management of confidential private placement and personnel files
supervision of administrative staff
hiring of temporary employees
office HR liaison
Reading is Fundamental! Pittsburgh 2014-Present
Everybody Wins! Reading Mentor
Planned Parenthood of Western Pennsylvania 2008-2012
Cocktails for a Cause committee member and fundraiser
University of Pittsburgh, Pittsburgh, PA 1990-1992
City College of San Francisco, San Francisco, CA 2003-2004